Privacy Policy
Effective January 1, 2026
Complete Spring Hill Concrete, springhillconcretecontractor.com, team@springhillconcretecontractor.com
Who we are and what this policy covers
Complete Spring Hill Concrete is a concrete contractor in Spring Hill, TN. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It covers every page on this site, from our home page to our service and city pages. You can read more about our crew and how we work on our About page.
Information you give us
Most of what we know about you comes from you, usually when you fill out our contact form, call us or send us an email. That can include:
Your name, phone number and email address.
The address of the property where the work would be done.
Details about your project, such as the size of a driveway or patio, the problems you're seeing and when you'd like the work done.
Any photos or notes you choose to send us.
You don't have to give us anything to browse the site. We only need enough to reply to you and give you an accurate estimate.
Information collected automatically
When you visit the site, some information is collected automatically by our website tools. This usually includes the pages you looked at, how long you stayed, the site that sent you here, your general location by city or region, and the type of device and browser you used.
We use analytics tools to see which pages people find useful, so we can improve the site. These tools use cookies, which are small files your browser stores so it can recognize a return visit. Our contact form is run by an outside form service, which may also use cookies to work properly.
You can block or delete cookies in your browser settings. The site will still work, though some features, like the form, may not behave as expected.
How we use your information
We use what you share to answer your questions, set up an on-site estimate, write up your quote, schedule and complete the job, and send invoices and follow-ups about the work.
We use site analytics only to understand how the site is used and to make it better. We don't sell your personal information, and we don't send you marketing you didn't ask for.
Who we share it with
We share your information only with the companies that help us run the business and this website, such as our website host, our form service and our analytics provider. They handle it for us and aren't allowed to use it for their own purposes.
We may also share information when the law requires it, such as in response to a valid legal request, or to protect our business, our crew or our customers from fraud or harm.
How long we keep it
We keep your contact and project details for as long as we need them to give you an estimate, finish your job and stand behind our work. If you become a customer, we also keep job and payment records for as long as tax and business record rules require.
When we no longer need your information, we delete it or remove anything that identifies you. Analytics data is kept in summary form and isn't used to identify you.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct anything that's wrong, or to delete it. If you've finished a job with us, we may need to keep some records for tax or warranty reasons, and we'll tell you if that's the case.
You can also ask us to stop contacting you at any time. Depending on where you live, your state's law may give you other rights, and we'll honor any request the law allows.
How we protect your information
We limit who on our team can see your information to the people who need it to do the job, and we use service providers that protect the data they handle. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children's privacy
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website tools or the way we work changes. The current version will always be on this page, and if a change affects how we use information you've already given us, we'll let you know.
How to reach us with a privacy question or concern
If you have a question about this policy, want to make a request about your information or have a concern about how we've handled it, get in touch through our Contact page or call us at (931) 486-8126. We're available Mon–Fri: 6 AM–9 PM and Sat–Sun: 8 AM–10 PM.
We respond within 1 business day, and we'll work with you until your request is handled.